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FUGİAKORT

AKORT – Deleting your account and data

This page explains how to delete your account and data in the AKORT app, developed by FUGİ Bilişim Teknolojileri A.Ş.

1. Delete in the app (fastest)

  1. Open the AKORT app and sign in.
  2. Go to Profile (“Profil”).
  3. Tap Delete my account (“Hesabımı Sil”) and confirm.

2. If you cannot access the app

Send an email to fugigamestudio@gmail.com with the subject “AKORT account deletion request” and include the phone number registered in AKORT. To confirm that the account belongs to you, we may send a verification message to that number. After verification, your account is deleted within 30 days at the latest.

If you want only some of your data deleted (for example measurements imported from a health app) without deleting your account, you can write to the same address.

3. Data that is deleted

  • Your account and profile information (phone number, first and last name, date of birth, gender, email, profile photo)
  • Data sent to our server from Health Connect, Apple Health and smart devices you paired
  • Meal, water and step records you saved in the app, and your meal photos
  • Your messages with your dietitian and the files, photos and voice recordings you sent
  • Notifications, notification token, session and device pairing information

Deletion from within the app takes effect immediately.

4. Data that is kept

The following records may be kept after your deletion request for the period required by law because of legal obligations, and are deleted afterwards:

  • Clinical records your clinic is required to keep under health regulations (client record, anamnesis form, measurements entered by your dietitian, nutrition plans and appointments). These records remain the responsibility of the clinic; contact your clinic to request their deletion.
  • Invoice, payment and contract records
  • Consent and security records (records of the permissions you gave and of your deletion request)

5. Deletion period

Your data is deleted or anonymised within 30 days of your deletion request at the latest. Copies in backups are deleted within 90 days at the latest as part of the backup cycle.

Records in the Health Connect (Android) or Health (iPhone) app on your phone are not deleted by this process; AKORT only reads them. You can manage them in those apps' settings. Remember to also uninstall the AKORT app from your phone.

Questions: fugigamestudio@gmail.com · Privacy Policy · Türkçe